ACE-031

Are your peptides real and authentic?

Yes — we are a factory-direct supplier with stable production and large inventory.
All products are manufactured under strict quality standards, and COAs (Certificates of Analysis) are available for verification.

Do you have customer reviews or a community?

Yes — we have active Discord, WhatsApp, and Telegram groups where users share real experiences and testing results.
Our Telegram group is the most active, with over 20000 members. You’re welcome to join and see feedback from others.

What if there is a problem with my order?

If anything goes wrong, please contact us directly.
We always do our best to provide a fair and reasonable solution for our customers.

Why are your prices lower than other companies?

Because we are factory direct — no middlemen involved.
With large-scale production, we are able to offer more competitive pricing.

Do you offer bulk discounts?

Yes — we offer better pricing for bulk orders.
Please contact us with your product list, and we’ll provide you with the best quote.

What payment methods do you accept?

We accept:

* USDT / USDC / BTC / ETH
* Alipay (please contact customer support to place the order)

How long does shipping take?

* Global shipping: 8–12 days (door-to-door, customs & taxes included)
* US warehouse: 3–5 days delivery (USA only)

Do I need to pay customs or taxes?

No — our shipping includes customs clearance and taxes.
You won’t need to handle anything extra.

Do you ship to my country?

Yes — we ship worldwide.
If you're unsure about your location, feel free to contact us and we’ll confirm for you.

When will my order be shipped?

Orders are usually shipped within 48 hours after payment confirmation.
Tracking information will be provided once the order is dispatched.

Why is my tracking not updating?

Tracking information may take 1–3 days to activate after shipment.
This is normal — once it updates, you’ll be able to see the full tracking progress.

How should peptides be stored?

Lyophilized (powder) peptides can be stored at room temperature before mixing.
After reconstitution, they should be refrigerated (2–8°C) and used within 4–6 weeks.
Unmixed (lyophilized) peptides can remain stable for up to 24 months when stored properly.